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Intakes |
Delivery |
Building Client Relationships
|
2010 |
Face-to-Face
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| This program focuses on ways to build higher value sales opportunities, retain business and increase revenue over time through the creation and maintenance of effective long term, mutually rewarding client relationships. Read more |
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Conducting a Marketing Audit
|
2010 |
Face-to-Face/Online
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| Marketing audits are an essential activity for organisations to perform on a regular basis to determine what market or markets they are in, who their customers are and what marketing activities are being performed and with what results. Read more |
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Essential Selling Skills
|
2010 |
Face-to-Face
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| This intensive and highly interactive course will equip salespeople with the skills necessary to return high salesto- calls ratios and become highly valued deal closers and relationship builders. Read more |
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| Evaluating Marketing Performance
|
2010 |
Face-to-Face
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| This course explores topics such as communicating marketing plans to others, coordinating promotional and sales activities, monitoring campaign progress, changing tactics and reviewing marketing plan effectiveness. Read more |
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Exceptional Customer Service
|
2010 |
Face-to-Face/Online
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| This course assists participants to develop a “customer first” attitude and the skills required to demonstrate to customers that they really matter. Read more |
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| Fundamentals of Marketing
|
2010 |
Face-to-Face/Online
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| This course is designed to provide participants with a sound understanding of the key elements of marketing and a framework for marketing planning. Read more |
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Manage Customer Service
|
2010 |
Face-to-Face
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| This course focuses on business expansion through strategically increasing internal and external customer satisfaction. Read more |
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| Managing Marketing
|
2010 |
Face-to-Face
|
| Marketing is a diverse and sophisticated discipline. This unit will cover the fundamentals of marketing, the marketing mix, the development of market research and market information systems and the marketing planning process. Read more |
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Managing Personal Sales Performance
|
2010 |
Face-to-Face
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| This course focuses on self-management of sales performance by establishing an individualised sales plan, as well as managing stress, time, and sales-related paperwork. Read more |
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| Managing Your Sales Team
|
2010 |
Face-to-Face
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| The sales manager’s role is to establish a superior sales team who can drive business through lead generation, client qualification and closing the deal. Read more |
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Marketing Your Products and Services
|
2010 |
Face-to-Face
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| The content and activities in this course will enable participants to plan and implement simple marketing activities for their product or services. Read more |
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| Smarter Selling ®
|
2010 |
Face-to-Face
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| This intensive two-day program will be led by highly respected author and speaker Keith Dugdale who will share his Smarter Selling program which he has delivered with outstanding results across Australia and internationally. Read more |
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Strategic Marketing
|
2010 |
Face-to-Face/Online
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| This course is designed to assist participants to grow their business by identifying new marketing opportunities, monitoring market changes, adjusting to change and creating an implementation plan in a way that facilitates progress. Read more |
Regional Delivery
