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Intakes |
Delivery |
Appraising and Managing Performance
|
2010 |
Face-to-Face
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| Day one of this practical workshop covers how to set up a performance management system. The sessions on the second day include how to write performance agreements, role-plays of the appraisal meeting and how to give constructive feedback. Read more |
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Coaching and Mentoring
|
2010 |
Face-to-Face
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| This course highlights the difference between coaching, counselling and mentoring and demonstrates how to use coaching and mentoring to enhance the performance of others. Read more |
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Dealing with Difficult People and Situations
|
2010 |
Face-to-Face
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| This course is designed to provide participants with skills, techniques and strategies to professionally and confidently deal with difficult people and situations. Read more |
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| Developing High Performance Teams
|
2010 |
Face-to-Face
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| This course is designed to enhance a team leader’s ability to develop and maintain a high performance team in order to achieve the outcomes required in today’s business environment. Read more |
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Effective People Management
|
2010 |
Face-to-Face
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| This workshop is designed to develop the personal insight necessary to lead, manage and interact with colleagues effectively and productively. Read more |
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Effective People Skills
|
2010 |
Face-to-Face/Online
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| This course is designed to ensure frontline managers understand how to build relationships with stakeholders including team members, colleague supervisors, managers, executives, suppliers and customers. Read more |
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Giving Feedback for Experienced Managers
|
2010 |
Face-to-Face
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| This course focuses on refining feedback skills and on coaching others to give effective feedback. Read more |
| |
| Giving Feedback for Supervisors
|
2010 |
Face-to-Face
|
| This one day interactive workshop will give participants the confidence and tools to deliver effective feedback and to assist others to review performance. Read more |
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Managing People
|
2010 |
Face-to-Face
|
| This course is designed to assist students to learn about themselves as individuals and how to lead and manage others. Read more |
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| Motivation at Work
|
2010 |
Face-to-Face
|
| This course is designed for those managers wishing to understand the meaning of motivation and how motivation drives workplace productivity. Read more |
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People and Performance
|
2010 |
Face-to-Face/Online
|
| This interactive course is designed for frontline managers who are tasked with managing individuals and their performance as well as the performance of their team. Read more |
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| Working in Teams
|
2010 |
Face-to-Face/Online
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| This program explores the skills required to manage and lead a team to maximise the team’s performance and effectiveness. Read more |
