Leadership in Today's Environment This course provides participants with an understanding of contemporary management theory and practice and how this is applied in successful organisations. 2 days
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Young Manager Program This course is designed to ensure that young managers have an understanding of self, others, the organisation, the business environment and how to use their raw talent and ideas to make a difference. 3 days
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Applied Project Management The course provides an overview of the eight functional areas of project management that align to the PMBOK Guide (Project Management Body of Knowledge). 3 days
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Frontline Leadership This course explores the aspects of frontline leadership that relate to leading teams and individuals in an organisation. 1 day
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Working in Teams This program explores the skills required to manage and lead a team to maximise the team’s performance and effectiveness. 1 day
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Strategic Account Management This program is designed to assist key account managers and service providers to develop a targeted and strategic approach to client management. Participants will learn how to plan, analyse and implement a closer relationship with key accounts. 2 days
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Professional Presentations This course explores the skills required to create and deliver highly effective presentations with confidence and style and asserts that there is much more to presentations than the use of PowerPoint. 2 days
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Innovation for Managers This highly interactive one day program introduces participants to the DNA of innovation. There are different types of innovation and the one managers need to know about is management innovation. 1 day
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Business Networking - Sharing Professional Knowledge This course is designed for business professionals who have face-to-face dealings in promoting and developing working relationships and negotiating solutions with other organisations or individuals. 2 days
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Training Needs Analysis This course focuses on identifying training and assessment needs at an organisational level. Participants will learn how to identify organisational/client needs through data investigation and use reliable and valid analysis methods to interpret the data. 1 day
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Recruiting and Selecting People This course covers issues such as recruiting, conducting interviews, avoiding the legal pitfalls of interviewing, selecting the most suitable candidate and inducting new employees. 2 days
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Project Management Fundamentals This program provides a fundamental approach to project management and considers projects from a scope, time and cost perspective. 2 days
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Time Management This program, which explores planning, prioritising and goal setting, will help participants gain greater control and manage their time productively. 2 days
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Exceptional Customer Service This course assists participants to develop a “customer first” attitude and the skills required to demonstrate to customers that they really matter. 2 days
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Quality Management and Process Improvement This course is designed for frontline managers who are charged with ensuring that the output of their team or department is of a standard that meets the expectations of the customer and the organisation. 2 days
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Accounting for Non-Accountants This course will assist managers from non financial backgrounds to better appreciate the importance of accounting within their organisation. 2 days
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The New Supervisor This is one of AIM’s most popular and highly rated courses. The course will help new supervisors gain the necessary people skills to make the successful transition from team player to team leader. 2 days
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Assertion Skills This course provides participants with the skills to express thoughts, feelings and beliefs without violating the rights of others. 1 day
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Taking and Writing Effective Minutes This one day program provides a thorough introduction to minute taking and equips participants with the knowledge and skills needed to write professional minutes. 1 day
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Managing Human Resource Service Delivery This program covers the role of HR in strategic planning, HR professionals as consultants, gathering information to inform an HR plan and evaluating HR service delivery. 1 day
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Essential Selling Skills This intensive and highly interactive course will equip salespeople with the skills necessary to return high salesto- calls ratios and become highly valued deal closers and relationship builders. 3 days
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Team Briefings This program is designed to provide participants with the skills to deliver engaging and effective team briefings that ensure team members have the information and motivation they need to do their jobs efficiently, safely and to a high standard. 1 day
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Assessing Training This course focuses on the development of skills to plan, conduct and review assessment of the competency levels of individuals in the workplace. This is the assessment stage of developing human resources. 3 days
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Contract Management This program provides an understanding of the contract management process for those involved in project management procurement. 2 days
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Training Delivery Skills This program is designed to provide trainers with some previous experience with the skills and knowledge to plan and present effective and interactive training sessions. 3 days
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Business Writing Skills This course will help participants produce letters, memos and other short correspondence with greater ease, confidence and effectiveness. 2 days
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Effective Meetings This course is designed to enable participants to make the most effective use of that time by planning and running a meeting so that its purpose is achieved as efficiently, fairly and pleasantly as possible. 1 day
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Evaluating Marketing Performance This course explores topics such as communicating marketing plans to others, coordinating promotional and sales activities, monitoring campaign progress, changing tactics and reviewing marketing plan effectiveness. 2 days
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Skills for the Office Professional This course focuses on the acquisition of critical skills for the office professional, including planning, problemsolving, conflict resolution and maintaining productivity. 2 days
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Workplace - Knowledge and Information This program is designed to provide managers the knowledge and skills to turn collected data into meaningful information. 1 day
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Dealing with Difficult People and Situations This course is designed to provide participants with skills, techniques and strategies to professionally and confidently deal with difficult people and situations. 1 day
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Creating Budgets This one day course is designed for those who are engaging with the budgets for the first time. 1 day
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Manage Workplace Projects This course is designed for frontline managers who are responsible for projects within their business unit or organisation. 1 day
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Project Management - Risk Management The course develops the skills to identify and classify aspects of risk management within a project. 1 day
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Manage and Implement Change During this workshop participants will work through a series of practical activities to encourage innovative thinking and practice, and explore ways to take responsibility for leading change. 2 days
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Mental Fitness for Managers This course has been designed to address the need for mental fitness when preparing for and reflecting on managerial performance, mental acuity and operating in a peak performance zone. 1 day
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The New Supervisor This is one of AIM’s most popular and highly rated courses. The course will help new supervisors gain the necessary people skills to make the successful transition from team player to team leader. 2 days
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The Outgoing Employee This course examines the major components of these three important human resource areas and introduces strategies that assist in the transfer of organisational knowledge. 2 days
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Finance for Non-Finance Managers This practical guide to analysing financial information will provide managers and business owners with effective financial skills to enable them to improve the financial performance of their business. 2 days
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Project Management Integration critical skill of a Project Manager is the ability to bring all the elements of the project together. This course addresses all elements of project management integration. 1 day
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